Microsoft Guided Tours

Microsoft Guided Tours

Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.

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Microsoft Guided Tours published by Massive IT

Surviving in today’s business world often boils down to your ability to adapt rapidly to change — something that’s not always possible with an in-house IT infrastructure. Massive IT helps businesses across the nation increase agility and trim IT costs by hosting their email, data, servers, and applications in the cloud. Significantly reducing or eliminating end-user organizations from the burden of managing infrastructure, security, and software, we make it easier to focus on improving user experience and growing your business. Take advantage of the cloud today through enterprise-grade cloud solutions such as Microsoft 365,Cybersecurity, SharePoint Online and Microsoft Teams, as well as cloud backup and storage solutions and high-performance cloud servers.

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